• 8. 2. 2019

Hardware delivery and support

Document scanners

We are the authorized distributor and authorized Service Centre of premium Kodak Alaris document scanners in the Czech Republic and Slovakia.

We can offer you a complete portfolio, from basic models, desktop scanners to high-performance production scanners through our wide distribution network. Reliability, speed and flawless operation are the main reasons why we also use Kodak Alaris scanners for our own digitization projects. Our many years of experience will help you choose a scanner that will meet your requirements and can easily handle the structure and volume of your documents.

Scanning software

All supplied scanners include the basic scanning application Kodak Capture Pro Limited Edition for basic scanning tasks. Fast, high-volume scanning, as well as scanning more complex jobs and other subsequent image adjustments, including smart editing, OCR, indexing and so on requires the Kodak Capture Pro Full Version. Of course, you can also scan with other applications, using standard TWAIN drivers, ISIS, etc. More about Kodak Capture Pro

Book scanners

We are proud to represent the Swiss book scanner manufacturer 4DigitalBooks. These high-quality devices are designed for demanding customers. Of course, these scanners also require technical support and basic service, which our trained technicians will be happy to provide. More about book digitization

Digitizing software

The Page Improver software, specifically designed for scanning book volumes, is our recommendation for the processing of scanned images. With the addition of our own Scan4Book application we can then offer you a complete solution for book digitization.

OUR PRODUCTS
DL mini

Automatic book scanner with manual mode for scanning formats up to 2xA3 with output resolution up to 600dpi. It is available in two versions, depending on the type of camera used – Dl mini I or DL mini C.

scanVpage

Semi-automatic book scanner for gentle scanning of the “V” shape opening of the original is the fastest scanner in its class (up to 800 pages per hour) at resolutions of 300, 400, 600 and 800dpi, depending on the camera type up to 2xA3+ format, the Jumbo configuration allows scanning up to 2xA2+ format at resolution 600dpi.

Software service and support

Today’s dynamic IT environment requires almost continuous software application updates. To ensure flawless functionality of all delivered solutions, we provide the latest versions of supported applications that are compatible with current versions of operating systems, virtualization tools, etc. If operational reasons require to supplement the installed and operated software with additional functions or to expand its scope, we offer full support – from compiling a case study or technical project to the complete development of a software application tailored to your current and future needs.

Programming services

A team of experienced programmers guarantees top-quality support for all delivered solutions. In addition to special modules and programs allowing the integration of digitization applications with your information systems and infrastructure, we offer our own range of software applications, which are used throughout the digitization process.

SW Service, support and maintenance

We support all manufacturer provided software with the latest versions of repair patches, updates and upgrades.

Active technical support for troubleshooting, backup of functional tasks, consultations on creating new tasks as well as setting up and developing the system is available for all our own software:

  • servicedesk@scanservice.cz
  • +420 267 009 924
  • Business hours 8/5
  • Response time up to 15 minutes
  • Fix time 4 hours to 5 days depending on the incident category
  • Kodak software trial version
  • IBM Digital Business Automation software (3 months trial)
Complete warranty and post-warranty scanner service

In the current demanding IT environment, our primary task is to ensure top-quality, reliable and secure service for all installed devices. We are the authorized and certified Service Centre for various brands of document scanners for the Czech Republic and Slovakia.

This authorization gives us the responsibility to follow strict rules outlined by the manufacturers. These include response times to service calls, the number of service technicians related to the number of installed devices, their in-depth training, as well as an inventory of consumables for the installed equipment.

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